TCRS wants to make every office visit a hassle-free and pleasant experience. Before your visit, please download the MyCarePlan app to complete your registration and medical history. This will significantly reduce the check-in process. When you come to the TCRS office have the following information readily available:
Plan to arrive 15 minutes prior to your appointment and have a means of covering your financial portion as determined by your insurance plan. If you will be paying by credit card, we accept Visa, MasterCard, and Discover.
If your insurance requires a referral, please contact your primary care provider for the written referral. Your primary care physician may send the referral directly to our office. To expedite your visit, it is best if we receive the referral prior to the day of your appointment.
If circumstances prevent you from keeping your appointment or you anticipate being late, please notify our office and we will be happy to reschedule.
Any required surgery or procedure will be scheduled after your visit with the TCRS physician. Our staff will make every effort to see that your insurance company is notified and that all pre-certification requirements have been met.
The TCRS staff is happy to offer professional assistance in filing your insurance. Our specialists participate with major insurance plans including Medicare, Aetna, Blue Cross, United Healthcare, CIGNA, as well as many preferred provider insurance plans. Contact us for a complete list. Please verify participation in your insurance plan when making your initial appointment. You will be responsible for obtaining referrals from your primary care physician, should one be required.
You, of course, are the best source of information regarding your coverage, so please provide us with up-to-date information regarding all of your insurance policies. Please provide the most recent insurance information, to ensure accurate authorizations are obtained.
If you are an existing patient with questions or a new patient in need of assistance, call 1-877-275-8277, or the TCRS office nearest to you. We will be glad to answer questions or schedule an appointment for you.